Welcome to the Brazoria County Municipal Utility District No. 21 Website!
Through BCMUD No. 21’s website, you can easily find links to the following services:
Through BCMUD No. 21’s website, you can easily find links to the following services:
Dear Customer,
We regret the disruption of the online payment access and the inconvenience it caused. We thank you for the understanding and patience you have extended. We are excited to tell you that everything is in place and Brazoria County MUD 21 customers now have the capability to pay online again. Please visit www.mdswater.com to view your bills and make payments.
24-Hour Service (report repairs and emergencies): (281) 290-6500
Customer Care & Billing Inquiries: (281) 290-6507
Payments may be made via:
Please remember to update your account number and the remittance address to:
P.O. Box 3150, Houston, Texas 77253-3150
Thank you,
Board of Directors
Brazoria County Municipal Utility District No. 21
As you likely already are aware, on December 1, 2022, Brazoria County MUD No. 21 (MUD 21) changed operators. Specifically, MUD 21 retained the services of Municipal District Services, LLC (MDS) to operate the water and wastewater systems and to provide billing services. All services that had been provided by EDP/Inframark will now be provided by MDS.
For information and requirements for setting up new utility service with MUD 21, please visit: https://www.mdswater.com/start-stop-transfer-water-service/, or contact MDS at (281) 290-6500.
If you mail your payments, be sure to use the window envelopes provided so that the payments will reach the new P.O. Box address for MUD 21. Your water bill will continue to be due on the 13th of each month.
MDS offers many convenient ways to pay your water bill, however there will be an interruption in those payment options during the transition period. In particular, due to new requirements from MUD 21’s third party payment processing company, online payment options are currently not available. MUD 21 is working diligently with its partners to restore the online options, and we will notify you immediately when the online options are accessible. Below are payment methods that are currently available:
Payments are no longer accepted at the EDP/Inframark addresses or via the payment portal.
Municipal District Services payment windows are located at:
If you are paying your utility bill through your bank’s online bill pay service, be advised you must change the P.O. Box number to P.O. Box 3150, Houston, Texas 77253-3150. Your recent water bills also contained a new account number, which you will need to update on your bank’s bill pay website.
Should you have any questions regarding MUD 21 or its utility services, please visit MDS’ website for MUD 21, at https://www.mdswater.com/brazoria-county-mud-21/, or contact MDS at (281) 290-6500.
We appreciate your patience through the transition process.